We help you recreate the intimacy and trust of a campfire conversation by building smart conversational agents and developing engaging experiences for your users while gaining operational efficiency. Thanks to AI, personalisation at scale is now possible.
Thanks to a chatbot that feels like a friend, we make sure to manage user expectations in a pleasant way that increases the chatbot's efficiency. No matter the interface, your conversational agent is always solving a problem, not creating one.
We create cost-efficient solutions with a clear roadmap on the long term. That's why having an agile approach throughout project delivery is essential to us. We start with a Minimum Viable Solution and always develop a solution with a view to scale it on the long term.
We integrate the solution with your back-end systems like ticketing or CRM so that your chatbot can not only talk, but can also perform essential business processes, gather useful data and offload the conversation to a live agent when a more hands-on approach is warranted. That way, our chatbots become part of your digital ecosystem.
Campfire decided to build a chatbot for the employees of the European Parliament, published on the EP intranet. The purpose of this chatbot is to provide support and follow-up for questions...
Working with MCI and Caracal Studio, we have developed a chatbot that helps thousands of young people while they are travelling in Europe. Thanks to the Discover EU initiative, young Europeans can...
With a chatbot that feels like a friend, we make sure to manage user expectation and increase its expectations. No matter the interface, your conversational agent is always solving a problem, not creating more.