Conversational AI Project Manager
Brussels | Full time
As an Implementation Project Manager, you’ll work with the team to deliver conversational AI projects for our global clients. This job is hands-on and begins with an immersive bootcamp where you’ll learn to master our methodology, processes and technical tools. We don’t expect you to have experience with AI already. If you’ve got good basic IT skills, you’ll learn everything else you need to know on the job.
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We’re looking for people who contribute to our good vibes and are eager to solve problems. This is a hands-on job and ideal for someone who likes to experiment with new technology and work directly with clients to answer their business needs.

🤔 What you’ll do at Campfire

Manage the implementation process of chat- and voicebots in the clients’ organization, while building and nurturing great client relationships.

  • Lead client discussions during the scoping, briefing and implementation phases
  • Analyze business needs and translate them into technical requirements
  • Provide estimates and manage project budgets
  • Use conversational AI platforms to build flows and NLP/intent models
  • Use business logic and integrations to transform simple chatbots into fully personalized conversational agents 
  • Create integrations between the conversational agent and back-end systems (databases, help desk software, CRMs, ...) using (simple) APIs and scripts 
  • Share learnings with the team and create internal documentation
  • Help us build new tools and processes to optimize our methodology continuously 

🕵️‍♂️ What we’re looking for

  • 2+ years of work experience
  • Prior consulting or agency experience is a plus
  • You know how to interact with corporate clients and utilize your communication powers to keep everyone on the same page
  • You can structure a project, set priorities and manage deadlines without breaking a sweat
  • You can work with, understand and connect different data sources
  • You have basic Javascript / HTML / CSS coding skills (We’re open to someone with limited prior experience but with a strong willingness and ability to teach themselves)
  • Knowledge of API integrations is a plus
  • You take initiative and are accountable for delivering what you agreed to
  • You know when to jump in and get your hands dirty 
  • Fluent in French and English, spoken and written (other European languages are a plus)
  • You’re curious and a quick learner, and demonstrate a growth mindset

💸 What you'll receive

  • A competitive salary in line with your experience (Bruto range: €45,000-€60,000 per year)*
  • Benefits include: hospitalization insurance, meal vouchers, eco vouchers, company laptop and phone (unlimited data, call, SMS) and an annual bonus plan
  • Flexible working (50% remote, 50% office)
  • Modern mobility package of your choice
  • Learning and development package
  • Mentoring and support from 3 senior profiles with a combined 20+ years of experience in conversational AI
  • The opportunity to grow with and help build a young, innovative company

*Bruto is the annual salary prior to taxes. We put a range because based on your prior experience and skills, we’ll calculate your salary using our Skills Matrix.

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